22:38: Monitoring has reported that the load on rampage is very high, we are currently investigating, this is causing a temporary drop out of every service on that server.

22:44: Load has dropped, it was caused by several thousand http connections being directed at a specific site. Thus the site is suspended and the server is returning to it’s usual load, all services were restored at 22:41 – total downtime 10 minutes 50 seconds. (It hiked to 220, should be about 1.5).

We will rectify the issue with the customer involved so this doesn’t repeat.