Evohosting

Firestar (Resolved)

Posted by: Jan-Erik L. // // February 14th, 2008 // Issues: Resolved

We are looking into intermittent reboots on the Firestar server, multiple outages of 2 – 10 minutes have been reported this morning.

@ 00:39 Sun (Tim) – Kernel recompile completed on this and all UK servers!

@ 03:55 Sat (Tim) – Post-upgrade kernel does not find lan card – we are working on solution and will try again tomorrow at 00:00.

@ 00:53 Sat (Tim) – Kernel upgrade has begun.

@ 22:38 (Tim) – We’re going ahead with the Kernel upgrade as scheduled from around midnight. The server will be rebooted a couple of times during the night, nothing to worry about. I’ll post a report here if there is an issue.

@ 06:08 (Tim) – Had issue with Kernel upgrade, cannot afford more downtime on this box during peak (06:00 – 23:00) so am leaving it until 00:00 tomorrow along with Vortex.

@ 22:20 (Tim) – Firestar just rebooted again – we will take it down at 00:00 for a little while to perform a kernel upgrade.

@ 16:19 (Tim) – We found a customer running a process he shouldn’t, customer has now been suspended. This is very likely the cause of the problem, we continue to check and monitor the situation.

@ 15:35 (Tim) – Firestar just rebooted itself, a technician is running Dell Diagnostics on it. I’ll update you ASAP.