Firestar (Resolved)
By Tim M.07:47 - Just to let you know, we’ve finished working on the firewall, we tweaked a few settings and will keep an eye on it. If it recurs (hopefully not) we know immediately what the issue is so can fix it quickly.
07:24 - We had some problems with a few ports between the last post and now, this has been resolved. Everything seems to be working okay, however we continue to work on the server to stop this from repeating.
07:06 - Just to let you know, the server is back, it locked itself out so we’ll be doing work today on the Firewall which might cause a couple of minute long (hopefully no longer) outages at random periods. Nothing to worry about, just letting you know in case your connection drops for a moment.
06:41 - No reboot necessary, we’re in and back online - Firewall issue.
06:29 - Problem seems to be firewall setting, however engineer on the floor cannot access the box successfully via KVM so we might have to reboot.
05:50 - We are experiencing problems with Firestar this morning. We will let you know as soon as there is new news on the situation. We have seen multiple occurances of 100% ping loss.


