Venom (Resolved)
By Tim M.@ 16:11
Everything seems to be stable now, all servers are back online.
@ 14:59
I talked with the lead engineer - part of the datacenter over in the US had a brown out, a few racks seem to be without power, including the one with Venom in. I am constantly hassling and will update this post when I have more info - as you can imagine it is slightly hectic at that datacenter with techs running around fixing things.
Further update as soon as I get it — Tim.
@ 14:45
Hello.
The datacenter in the US experienced some issue a short while ago, all boxes went offline for approx 5mins, 2 of 3 are back (Namely Inferno and Vector) but Venom is still MIA.
Unfortunately the datacenter’s websites are down too, their phone lines are busy and nobody is available on AIM to get things straightened out for Venom customers.
We will continue to repeatedly attempt to contact the datacenter to get Venom online and will report back here every hour. (Hopefully a 2nd update won’t be needed!).
I’ll keep you in the loop as ever.
Best wishes,
Tim.
