Firestar (Resolved)
By Jan-Erik L.We are looking into intermittent reboots on the Firestar server, multiple outages of 2 - 10 minutes have been reported this morning.
@ 00:39 Sun (Tim) - Kernel recompile completed on this and all UK servers!
@ 03:55 Sat (Tim) - Post-upgrade kernel does not find lan card - we are working on solution and will try again tomorrow at 00:00.
@ 00:53 Sat (Tim) - Kernel upgrade has begun.
@ 22:38 (Tim) - We’re going ahead with the Kernel upgrade as scheduled from around midnight. The server will be rebooted a couple of times during the night, nothing to worry about. I’ll post a report here if there is an issue.
@ 06:08 (Tim) - Had issue with Kernel upgrade, cannot afford more downtime on this box during peak (06:00 - 23:00) so am leaving it until 00:00 tomorrow along with Vortex.
@ 22:20 (Tim) - Firestar just rebooted again - we will take it down at 00:00 for a little while to perform a kernel upgrade.
@ 16:19 (Tim) - We found a customer running a process he shouldn’t, customer has now been suspended. This is very likely the cause of the problem, we continue to check and monitor the situation.
@ 15:35 (Tim) - Firestar just rebooted itself, a technician is running Dell Diagnostics on it. I’ll update you ASAP.
February 15th, 2008 at 10:12 am
Thanks Tim,
Its very unlikely Evohosting has downtime. But when they do have it. Its resolved quickly.
Thanks.
PS. Whats Intermittent.
February 15th, 2008 at 11:35 am
Intermittent means that the server was going from online to offline and then online again, e.g. rebooting every now and then, you can see the definition taken from http://dictionary.reference.com/browse/intermittent below:
Intermittent
-adjective
1. stopping or ceasing for a time; alternately ceasing and beginning again: an intermittent pain.
2. alternately functioning and not functioning or alternately functioning properly and improperly.
I want to take this opportunity to thank all our customers for giving us the space needed to solve the issue!
Kind Regards,
Jan-Erik L.